At Bruviti, transforming Customer Service (CS) into Customer Experience (CX) is at the front-and-center of everything we do. We develop smart solutions for support and service teams of equipment manufacturers acros various industries. Based on IoT, we use Artificial Intelligence to implement Machine Learning algorithms that empower support and service teams with tools to deliver better customer engagement.
Clyde’s product protection platform empowers retailers to offer their customers extended warranties and accident coverage, driving customer loyalty and profitable growth.
Clyde’s plug-and-play platform seamlessly integrates with your eCommerce platform, matches products with warranty contracts, and gives full visibility into program performance. Clyde makes product protection simple and intuitive for customers, with a transparent claims experience managed end-to-end by our team.
For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted partner for driving digital innovation for hundreds of leading global brands, including AT&T, Charter Communications, Comcast, DISH, Eastlink, Formula One, Maximus, MTN and Telstra.
Telecom Argentina Improves CX with CSG Field Service Management
PCMI’s modular system can be built to support your needs for the service lifecycle of your product. Our Consumer platform is used by our clients as a call center tracking tool with full blown registration, entitlement, and administration. PCRS’s Risk Management functionality is used by some of the leading Consumer Product Insurance and Home Warranty companies to measure and analyze portfolio performance.
DRK Resources Tech is a specialized IT consulting firm that has expertise in Manufacturer and Extended Warranty Applications for Manufactures, Warranty Insurance Companies, Warranty Third Party Administrators, Parts Suppliers, Service Providers, Field Service Platforms, Warranty Platforms and Big Box Retailers.
Mize Warranty Management Solution enables durable goods manufactures to reduce warranty costs and while driving improvements in product quality and brand experience. Mize provides a Connected Customer Experience among manufacturers and their end customers, dealer channels, service provider network and suppliers. We do so by connecting and managing all warranty service lifecycle interactions, extending across Warranty Management, Supplier Warranty Recovery Management, Service Plan Management and Knowledge Management.
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